# How to Issue a Delivery Note

> A step-by-step guide to issuing a delivery note in Wrapp: customer, vehicle, purpose of movement, addresses and transmission to myDATA.
>
> AI-friendly Markdown version. HTML version: https://wrapp.ai/en/resources/delivery-note
> EL version: https://wrapp.ai/el/resources/deltio-apostolis.md

To create a delivery note in Wrapp, follow the steps below.

### Step 1: Select «Delivery Note» from the «+» menu

From the top right corner of your screen, click the «+» button and then select «Delivery Note» from the list of available document types.

![Selecting Delivery Note from the + menu](https://storage.crisp.chat/users/helpdesk/website/4a0e832c52787c/screenshot-2025-03-10-at-10312_1c9praw.png)

### Step 2: Select a customer

Next you select a customer. If the customer is new, choose «Add New Customer».

- For internal transfers (moving goods between your own locations), you need to register your own business as the customer. To avoid an error from myDATA (the Greek tax authority's e-invoicing platform), use a dummy VAT number (e.g. 000000000) when entering your details.
- If you want to issue a delivery note for returning a product to a supplier, you need to register the supplier temporarily as a customer in order to proceed with the issue.

![Selecting a customer on the delivery note form](https://storage.crisp.chat/users/helpdesk/website/4a0e832c52787c/screenshot-2025-03-10-at-11005_eeo3ln.png)

### Step 3: Payment method

If there is no payment involved, leave the «Payment Method» field set to «No Selection».

![The Payment Method field set to No Selection](https://storage.crisp.chat/users/helpdesk/website/4a0e832c52787c/screenshot-2025-03-10-at-11005_1fumk8q.png)

### Step 4: Vehicle number

In the «Vehicle No.» field you can enter the vehicle's licence plate or the number carried by a company vehicle.

- If the goods travel on more than one vehicle, the main vehicle that starts the transport is usually stated, and the rest are listed in the Notes field.
- When shipping via a transport company or courier with no known vehicle number, state the name of the transport company or courier in the field and, if you know it, the shipment tracking number.

![The Vehicle No. field on the delivery note](https://storage.crisp.chat/users/helpdesk/website/4a0e832c52787c/screenshot-2025-03-10-at-16455_euqni9.png)

### Step 5: Dispatch date and time

The «Dispatch Date» and «Dispatch Time» fields come pre-filled with the day and time you are issuing the note. Alternatively, you can use a future date and time for notes you want ready in advance. You cannot, however, use a past date or time.

![The Dispatch Date and Dispatch Time fields](https://storage.crisp.chat/users/helpdesk/website/4a0e832c52787c/screenshot-2025-03-10-at-16452_18f7xy.png)

### Step 6: Purpose of movement

In the «Purpose of Movement» field you will find a set of available options. For cases not covered by the list, select «Other Movements» and type the purpose as free text in the field that opens next to it.

![The Purpose of Movement field with the available options](https://storage.crisp.chat/users/helpdesk/website/4a0e832c52787c/screenshot-2025-03-10-at-16463_1ii1s0f.png)

### Step 7: Loading and delivery addresses

In the two addresses requested further down, enter the loading address first and the delivery address second. Only the fields marked with an asterisk are required.

![The loading and delivery address fields](https://storage.crisp.chat/users/helpdesk/website/4a0e832c52787c/screenshot-2025-03-10-at-17000_1ndk7f2.png)

### Step 8: Products and quantities

Next, fill in the fields of the following section. The required ones are «Product», «Quantity» and «Unit of Measurement». To add a second line, click the «+» you will see below the first line of the note.

![The product, quantity and unit of measurement fields on the delivery note](https://storage.crisp.chat/users/helpdesk/website/4a0e832c52787c/screenshot-2025-03-10-at-17143_1b6xqv4.png)

### Step 9: Issue

Finally, click «Issue». Your delivery note has been transmitted to myDATA successfully!

## Frequently asked questions

### Is the delivery note transmitted to myDATA?

Yes. When you click «Issue» in Wrapp, an AADE-certified e-invoicing provider, the delivery note is transmitted automatically to myDATA, as required by Greece's digital goods-movement tracking framework.

### How do I issue a delivery note for an internal transfer?

You register your own business as the customer. To avoid a myDATA error, use a dummy VAT number (e.g. 000000000) when entering your own details.

### What do I put in the vehicle field when shipping by courier?

When shipping via a transport company or courier with no known vehicle number, state the name of the carrier and, if you know it, the shipment tracking number.

### Can I issue a delivery note with a past date?

No. The dispatch date and time are pre-filled with the moment of issue, and you can only set a future date and time, not a past one.

Need help? Contact us: https://wrapp.ai/contact